Delivery Information

Our delivery service is fast, reliable and safe. Most items will be despatched on a next day service. UK mainland deliveries start from £3.95 for small print runs and 1 – 3 garments.

How much does delivery cost?

Most items will be despatched on a next day service. UK mainland deliveries start from £3.95 for small print runs and 1 – 3 garments. For orders up to a value of £499.99 excluding vat delivery is £10.00. Orders over £500.00 excluding vat are free delivery. Large or bulky items will be charged at £25.00 + vat for next day delivery. Other charges may apply. See below for details/charges of timed & Saturday services.

 

Which shipping carriers do you use?

Our main couriers are UK Mail, Interlink and Parcelforce.

 

When will I receive my order?

For orders placed before 12 noon we will endeavour to ship your order within 48 hours of receipt. We aim to ship all orders within 72 – 96 hours. Personalised items including garments may take up to 7 working days. If we can’t meet the above deadlines we will contact, you before production commences to let you know when to expect delivery. Please contact us if you need a super speedy turn around we can be flexible.

 

What are your delivery times to Non mainland UK and Highlands?

Deliveries to PA postcodes in Scotland will only take place on Tuesdays and Thursdays. Exact date will be confirmed by e-mail when placing an order.

Deliveries to some of Scottish postcodes (AB, FK, G83, IV, KW, PA, PH, HS, DD) can take an extra 2 to 3 days.

Deliveries to Northern Ireland (BT) take an extra 2 to 3 days.

 

Do you ship outside of the UK?

We can ship to anywhere in the world, however this is a special service and is not currently available online. If you require shipping to an address outside of the UK, please speak call us on 0113 391 0073

 

Can you deliver on a Saturday?

We can arrange for your delivery to be on Saturday, but there are additional fees for this service. You can upgrade your delivery to one of the following timed deliveries:

  • Saturday Standard 7am-7pm Deliveries will be charged at £30.00
  • Saturday Pre Noon Deliveries will be charged at £30.00
  • Saturday Pre 10.00am Deliveries will be charged at £35.00

 

Can I upgrade my delivery to receive it any quicker?

Certainly, you can upgrade your free delivery to one of the following timed deliveries:

  • Pre 10.00am weekday will be charged at £20.00
  • Pre Noon weekday be charged at £15.00
  • Please call for timed delivery charges on chargeable deliveries.

 

What is the latest time for delivery?

Deliveries are scheduled between 7am and 7pm.

 

My order is due for delivery today but I won’t be in. What can I do?

Depending on the delivery courier you may be able to re-schedule via the email or SMS message telling you when to expect your delivery. Otherwise a card will be delivered detailing how to get your parcel.

 

Do you offer a Click and Collect service?

Please call if you require this service 0113 391 0073